Why Should I Hire A Pet Care Specialist?

We understand that busy lifestyles led by loving dog ( and cat! ) owners can sometimes result in a lack of adequate exercise for your dog.
We provide daily Dog Walking Services that create a regular exercise routine that is great for your dog’s physical and mental health.

Pet Sitting allows your pet to remain in their daily routine while minimizing the stress of your absence.

Doggy Concierge Specialist allow you to relax knowing that your best friend will be well cared for when you are away.

What Areas Do You Serve?

We proudly provide pet sitting services in Atlanta Downtown, Midtown, Buckhead and Surrounding Neighborhoods.

We are currently providing services in Midtown, Downtown, Buckhead, Ansley Park, Morningside, Virginia Highlands, Old Fourth Ward, Decatur, Collier Hills, West Midtown, Poncey Highlands and other surrounding neighborhoods.

How Does GPS Tracking Work?

Pet Check Technology™ is setting new standards in the dog walking world and Fetch Pets Atlanta is excited to be at the forefront!

Upon signing up for weekly dog walks you will receive a magnet containing an individual identification code that is scanned at the arrival and departure of your home

At any time during the walk or visit you can log on to your dashboard page to track GPS coordinates of your dog’s adventure.

Once the walk is complete you can view the time, duration, map of route and walker comments, along with a few adorable pictures.

Why Is There A 30 Minute Window For Dog Walking Services?

We are dedicated to the health and safety of every animal in our care.

We do our best to get to every client on time, but in pet care emergency situations may sometimes occur.

We give our clients a 30 minute window of expected time of arrival to ensure quality care for each individual pet.

A one hour service window is given to all clients receiving pet sitting or puppy care services.

Why Am I Asked To Provide Two Sets Of Keys, And Where Will My Keys Be Kept?

Two sets of keys are required in case of emergency and to ensure that your dog is always walked on time.

For the safety of your pets and your home, we do not lock keys inside your home. Should you wish to have your keys returned after your appointment, we can either drop them off to you or send them back via certified, insured mail, both for an additional fee.

Clients who do not wish for us to retain their keys can use a lock box on their door, providing us with the code. It’s a great option!

Happens When There Is Inclement Weather?

We walk rain or shine! However, severe heat, severe cold, storms, icy road, snow, etc. are all considered inclement weather.

During inclement weather situations, our midday walks are restricted to short potty breaks and indoor play.

Schedules may be altered in order to get to each client.

We ask clients to understand that we will use our best judgment concerning your pet’s well-being when dealing with these conditions.

Can You Tell Me More About Insurance And Bonding?

We are happy to provide you with our policy information upon request.

We always recommend that you ask for proof of insurance regardless of which pet sitter you choose.

We carry insurance adequate to appropriately cover our client’s home and pets while under our care.

This includes Care, Custody and Control Insurance in addition to General Liability and Bonding.

 

POLICIES

Our goal is to keep your dog and ourselves safe at all times. We believe that every dog is a treasured member of the family. However, not all dogs are suitable candidates for in-home Pet Sitting or Semi-Private Walks.

The temperament of each animal, regardless of prior history, will be evaluated at the initial consultation and up to one week after. This helps us determine temperament, habits, and play styles and we reserve the right to refuse service to anyone on that basis.

You know your dog best; so please inform us if you have any doubts about his/her ability to deal with strangers or other animals.

Fee Structure

  • $5 extra per dog
  • $3 extra per cat
  • $18 for house check with no pets
  • $69.99 for overnight sitting (includes am & pm walk, 10 hour stay, 9pm to 7am approximatley)
  • $40 per 60 minute visit (General Pet Sitting)
  • Holiday Rates $5 Surcharge/Overnight Stays $20 Surcharge
  • $7 to add 15 more minutes to any visit
  • $10 extra for Late Night Visit after 10:30pm
  • $35 Insufficient Check Fee
  • $50 After Hours Emergency Vet Visit
  • $10 Supply Pick Up within 5 miles.

Barcode Magnet Replacement – Processing fees are waived for new customers that sign up for weekly services. A Pet Check Technology™ processing charge of $25 is only incurred if your barcode must be replaced.

Cancellation Policy

All services are planned in advance so we ask that you give us enough notice to make adjustments to our routes. Please call, text, or email us to be sure your cancellation is confirmed.

After Hours

All walks scheduled before 8am, after 10pm, and on weekends will have a separate charge of $10, outside of the pre-paid package purchased.

Cancel without a FEE! It sets us apart from our competition! 

Worry Free and Hassle Free!

Pet Sitting and Overnight Services Cancellation notice before arrival:

Less than 24 hours – 50% of the total price for the full length of your trip will be charged.

48 hours – 25% of the total price for the full length of your trip will be charged.

72 hours – No FEE

All services scheduled on Major holidays and weekends are subject to an additional charge.

100% of the total service price for services scheduled on holidays will be charged without 1 weeks notice.